1. All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns or exchanges.

2. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

Include your order number, clear photos of the product, and a brief description of the issue. If verified, we may offer a replacement or store credit at our discretion.

3. Lost or Stolen Packages

Hazy Mary is not responsible for packages lost or stolen after being marked as delivered by the carrier. We recommend shipping to a secure location to avoid theft.

4. Order Issues

If you received the wrong product or are missing an item, email us immediately with your order number and photos. We’ll make it right.

5. No Refunds for Personal Preference

We do not offer refunds or replacements for products you didn’t enjoy or that didn’t meet your expectations. Effects vary by person, and we do not guarantee specific results.